If your apartment has a keyless lock, follow the specific steps to open and double-lock the door. Tap below to find instructions based on your lock type.
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Apartment security
Your safety and comfort are our top priority during your stay. To help ensure a peaceful and secure environment, we kindly ask that you follow a few simple security practices.
Important Security Reminder
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Always double-lock the door and securely close all windows when leaving the apartment.
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Be mindful of who you allow into the building.
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Close curtains or blinds at night to maintain your privacy.
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If the apartment has an alarm system, please remember to set it before heading out.
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Keep any valuables out of sight.
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Let us know if you notice any maintenance issues—we’re here to help.
Learn more about your keyless locks system
Key contacts
We’re always happy to help! Feel free to reach out to our Guest Experience team anytime.
Email: guests@ukio.com
Contact us through your Guest Portal