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Welcome to Ukio! We’re so happy you chose to stay with us. Here you’ll find everything you need to know about your apartment and the city you’re staying in.

Welcome to your guest manual!

We are delighted to welcome you to your Ukio home! As you embark on this journey, we hope you enjoy living in this temporary haven, uniquely designed and furnished for your maximum comfort.

During your stay, this online guest manual will serve as a guide to living comfortably in the apartment and in the city you are in. You will find everything you need to know about in-house amenities, maintenance and cleaning, and guest services. To help you easily navigate and integrate into your new city, our comprehensive city guides come with recommendations on where to dine, drink, relax, and work. Finally, for any inquiries you may have, our Guest Experiences team .

Many thanks for choosing Ukio as your home away from home. Enjoy your stay!

Browse our house manual

Find more information about day to day features of your apartment.

Wifi & amenities

To find information about wifi, coffee maker, the record player and how to set up bluetooth.

House rules

More information regarding noise, parties and cushion care.

Key contacts

The page to reach our customer support or find more information on how to contact the local public service.

Cleaning & disposal

Wondering how the cleaning service works or would like to request extra service ?

Checkout

Leaving your home soon? Find all the information about the checkout.

Knowledge base

You can’t find the information in your guest manual ? Visit our knowledge for more information on your service.

Booking management

Find more information on moving to another Ukio apartment, extending or cancelling your stay.

Discover more about your new city

Want to get the full experience of the city you are living in? Go through our list of partnerships we’ve curated for our guests, or read more about some specific recommendations of each city. It’s the best way to experience the local lifesyle!

Partnerships

City guide