Key contacts
Barcelona
Emergency number
112
The emergency number should only be used when urgent attendance by the emergency services (fire, police, ambulance) is required. This could be if someone is seriously ill or injured or if a crime is in progress.
Non-emergency number
092
This number calls the local police in your area. It can be used to report minor thefts, traffic issues, lost property and other minor issues in your area.
Home-related emergencies
+34 932 71 88 80
This number calls the Ukio Guest Operations Team directly. It can be used for any apartment related issues or emergencies.
Operating times : 9:00 AM to 1:00 AM
Madrid
Emergency number
112
The emergency number should only be used when urgent attendance by the emergency services (fire, police, ambulance) is required. This could be if someone is seriously ill or injured or if a crime is in progress.
Non-emergency number
092
This number calls the local police in your area. It can be used to report minor thefts, traffic issues, lost property and other minor issues in your area.
Home-related emergencies
+34 919 01 16 98
This number calls the Ukio Guest Operations Team directly. It can be used for any apartment related issues or emergencies.
Operating times : 9:00 AM to 1:00 AM
Lisbon
Emergency number
112
The emergency number should only be used when urgent attendance by the emergency services (fire, police, ambulance) is required. This could be if someone is seriously ill or injured or if a crime is in progress.
Non-emergency number
218 444 530
This number calls the public security police. It can be used to report minor thefts, lost property and other minor issues in your area.
Home-related emergencies
+351 21 020 4785
This number calls the Ukio Guest Operations Team directly. It can be used for any apartment related issues or emergencies.
Operating times : 9:00 AM to 0:00 AM
Paris
Emergency number
112
The emergency number should only be used when urgent attendance by the emergency services (fire, police, ambulance) is required. This could be if someone is seriously ill or injured or if a crime is in progress.
17
This is the police emergency number in Paris. It can be used when you or someone else is in danger, when a crime is in process, or any other situations that require immediate assistance from law enforcement.
Non-emergency number
3430
This number calls the local police in your area. It can be used to report minor thefts, traffic issues, lost property and other minor issues in your area.
Home-related emergencies
+33 757 93 97 20
This number calls the Ukio Guest Operations Team directly. It can be used for any apartment related issues or emergencies.
Operating times : 9:00 AM to 1:00 AM
Berlin
Emergency number
112
The emergency number should only be used when urgent attendance by the emergency services (fire, ambulance) is required. This could be if someone is seriously ill or injured.
110
This is the central police emergency number in Germany. It can be used when you or someone else is in danger, when a crime is in process, or any other situations that require immediate assistance.
Non-emergency number
+49 30 4664-4664
This number calls the non emergency police line. It can be used to report minor thefts, traffic issues, lost property and other minor issues in your area.
Home-related emergencies
+49 30 83793310
This number calls the Ukio Guest Operations Team directly. It can be used for any apartment related issues or emergencies.
Operating times : 9:00 AM to 1:00 AM
Looking for more information regarding the key contacts?
The contact information section from our help center may have more detailled information regarding this topic.
Discover more about your house manual
Discover more about the city you are staying
Partnerships
City guide
Looking for more information regarding the key contacts?
The contact information section from our help center may have more detailled information regarding this topic, give it a shot.
