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Booking management

Want to extend your stay? Here’s how to manage your booking or contact us to modify your reservation.

Booking extension

If you are enjoying your stay and would like to extend, please contact us at: hello@ukio.com

Please note that bookings are first come first serve; therefore, your current apartment may have already been booked by another guest prior to your request. In the case that your current apartment is unavailable, we would be more than happy to assist you in the process of finding another Ukio home.

Contact details

WhatsApp (all cities): +34 603 127 690

Barcelona: +34 932 71 88 80

Madrid: +34 919 01 16 98

Lisbon: +351 21 020 4785

Paris: +33 757 93 97 20

Berlin: +49 30 83793310

email: guests@ukio.com

Discover more about your house manual

Wifi & amenities

More information about your wifi, coffee maker, and record player, including how to connect your bluetooth.

House rules

We ask you to follow these simple rules to respect both the space and the neighbors.

Key contacts

Reach our customer support or find more information on how to contact local public services.

Cleaning & disposal

Find out how our cleaning services work and how to request additional cleanings.

Checkout

The end of your stay is approaching? Here’s all the information about the checkout process.

Knowledge base

Can’t find the information you need in the guest manual? Visit our knowledge base.

Booking management

More information on moving to another Ukio apartment and extending or cancelling your stay.

Discover more about the city you are staying

Partnerships

City guide